{"id":3197,"date":"2016-03-31T10:18:58","date_gmt":"2016-03-31T08:18:58","guid":{"rendered":"http:\/\/eastwind.es\/marketing\/en\/?p=3197"},"modified":"2016-03-31T10:21:19","modified_gmt":"2016-03-31T08:21:19","slug":"hilton-and-uber-unveil-app-integration","status":"publish","type":"post","link":"https:\/\/eastwind.es\/marketing\/en\/hilton-and-uber-unveil-app-integration\/","title":{"rendered":"Hilton and Uber unveil app integration"},"content":{"rendered":"

In a first for the hospitality industry, Hilton HHonors members can now order an Uber straight from the HHonors app, and Uber riders can now view their hotel stay information and check-in, all accessed via the Uber app, while en route to their hotel.<\/p>\n

When a traveler\u2019s reservation reminder time approaches, the Uber app pre-sets the hotel as the recommended destination. Once in an Uber, the guest can tap the \u201cview stay details\u201d option in the Uber app, which then \u2013 via the HHonors integration \u2013 guides guests to the HHonors app to check-in, choose their room and request a Digital Key, all while on their way to the hotel.<\/p>\n

\"Hilton<\/a>
Hilton \/ Uber App Integration (Graphic: Business Wire)<\/span><\/figcaption><\/figure>\n

To receive the benefits of the integrated features, guests must have both the Hilton HHonors and Uber apps, and a current hotel reservation under their HHonors account. Hilton HHonors is free to enroll and available to all guests. HHonors members who book directly with Hilton receive an exclusive discounted rate, free standard Wi-Fi, Points and access to digital tools including digital check-in, Digital Key and Local Scene.<\/p>\n

An step further serving a more and more \u00abdigitalized\u00bb client<\/strong><\/span><\/p>\n

The expanded partnership builds on the success of the companies\u2019 Local Scene and Ride Reminder partnership.
\nThe integrated apps are the next step in Hilton and Uber\u2019s partnership, which began in September 2015 with Local Scene and Ride Reminder, both of which have proved extremely popular among Hilton clients.<\/p>\n

Within four months of its launch, almost one-fifth of HHonors members who engaged with the app prior to or during their stay explored the Local Scene, a list of the most popular venues in a market based on the destinations of Uber riders in that area. The level of Local Scene usage made the tool one of the top performing features on the Hilton HHonors app. Additionally, over 2,000 Ride Reminders, or notifications that are synced with Hilton hotel bookings to remind travelers to book an Uber to and from their hotel, were set within the first two weeks of launch. Of the guests that have set a reminder, 58 percent of them have set an additional reminder, showing strong repeat engagement.<\/p>\n

\u201cWe are always looking for ways to make the travel experience better, and are happy to have found such a strong, inventive partner in Hilton,\u201d said Jonathan DiOrio, head of Travel Partnerships at Uber. \u201cFollowing the success of Local Scene and Ride Reminder, we are taking an additional step forward in our integration by offering guests access to their stay details while they are in an Uber.\u201d<\/p>\n

\u201cThe success of our Uber partnership is rooted in a shared passion for finding new ways to take friction out of travel,\u201d said Rich DiStefano, senior director of Mobile Products at Hilton Worldwide. \u201cBy further integrating our mobile apps, we\u2019re simplifying the steps it takes for our Hilton HHonors members to obtain the quick information they seek, ultimately providing them with a better experience.\u201d<\/p>\n

Related Eastwindmarketing links<\/span>:<\/strong><\/span><\/p>\n

Meet \u2018Connie\u2019 Hilton, first IBM Watson enabled hotel concierge<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

In a first for the hospitality industry, Hilton HHonors members can now order an Uber straight from the HHonors app, and Uber riders can now view their hotel stay information and check-in, all accessed via the Uber app, while en route to their hotel. When a traveler\u2019s reservation reminder time approaches, the Uber app pre-sets …<\/p>\n

Hilton and Uber unveil app integration<\/span> Leer m\u00e1s »<\/a><\/p>\n","protected":false},"author":8,"featured_media":3201,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[3],"tags":[3330,3079,410,3329,3085,3328,417,2002,2072,3327],"yst_prominent_words":[],"_links":{"self":[{"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/posts\/3197"}],"collection":[{"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/comments?post=3197"}],"version-history":[{"count":0,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/posts\/3197\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/media\/3201"}],"wp:attachment":[{"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/media?parent=3197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/categories?post=3197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/tags?post=3197"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/yst_prominent_words?post=3197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}