{"id":8882,"date":"2017-10-25T15:08:40","date_gmt":"2017-10-25T13:08:40","guid":{"rendered":"http:\/\/eastwind.es\/marketing\/en\/?p=8882"},"modified":"2017-10-25T21:11:09","modified_gmt":"2017-10-25T19:11:09","slug":"get-to-know-biscuit-the-first-retail-loyalty-program-for-dogs-in-the-world","status":"publish","type":"post","link":"https:\/\/eastwind.es\/marketing\/en\/get-to-know-biscuit-the-first-retail-loyalty-program-for-dogs-in-the-world\/","title":{"rendered":"Get to know Biscuit, the first retail loyalty program for dogs in the world"},"content":{"rendered":"<p>Conceived by TBWA Helsinki for Musti Group, Biscuit is a small smart device that uses RFID technology to provide dogs a five star in-store experience.<\/p>\n<p>\u201cThese days a lot of pet supply brands claim to do things for the dogs but behave otherwise. There are 650 000 dogs only in Finland, so it\u2019s about time they get their own customer \u2018loyalty cards\u2019!\u201d says Juha-Matti Raunio, Head of Innovation at TBWA\\Helsinki.<\/p>\n<p>Musti Group a leading pet specialty retailer in the Nordic countries. The company operates 115 stores in Finland, 115 in Sweden and 4 in Norway and its product assortment comprises of a wide range of pet supplies and accessories as well as pet foods.<\/p>\n<figure id=\"attachment_8884\" aria-describedby=\"caption-attachment-8884\" style=\"width: 890px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/eastwind.es\/marketing\/wp-content\/uploads\/sites\/2\/2017\/10\/TBWAHelsinki_Biscuit_retailfidelisationprogramfordogs_04.jpg\"><img decoding=\"async\" class=\"wp-image-8884\" src=\"https:\/\/eastwind.es\/marketing\/wp-content\/uploads\/sites\/2\/2017\/10\/TBWAHelsinki_Biscuit_retailfidelisationprogramfordogs_04.jpg\" alt=\"\" width=\"890\" height=\"442\" srcset=\"https:\/\/eastwind.es\/marketing\/wp-content\/uploads\/sites\/2\/2017\/10\/TBWAHelsinki_Biscuit_retailfidelisationprogramfordogs_04.jpg 1600w, https:\/\/eastwind.es\/marketing\/wp-content\/uploads\/sites\/2\/2017\/10\/TBWAHelsinki_Biscuit_retailfidelisationprogramfordogs_04-768x381.jpg 768w\" sizes=\"(max-width: 890px) 100vw, 890px\" \/><\/a><figcaption id=\"caption-attachment-8884\" class=\"wp-caption-text\"><span style=\"color: #3366ff;\">Biscuit retail loyaly program for dogs. \u00a9 TBWA Helsinki.<\/span><\/figcaption><\/figure>\n<p>\u00abOur job is to make the lives of our customers and their dogs easier, safer and more fun. Biscuit is the newest addition to our existing [human] customer loyalty program. We want to be a pioneer in creating a multichannel customer experience and since more and more shoppers bring their dogs along, it made sense to put even more focus on our real customers\u201d, explains the Marketing Director of Musti Group, Henri M\u00e4kinen.<\/p>\n<p><span style=\"color: #3366ff;\"><strong>How Biscuit works<\/strong><\/span><\/p>\n<p>RFID technology allows creating and recognizing personal dog data from their name and birthday, down to their favourite treat and shopping history. The gadget is attached on the dog\u2019s collar.<\/p>\n<figure id=\"attachment_8883\" aria-describedby=\"caption-attachment-8883\" style=\"width: 890px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/eastwind.es\/marketing\/wp-content\/uploads\/sites\/2\/2017\/10\/TBWAHelsinki_Biscuit_retailfidelisationprogramfordogs_03.jpg\"><img decoding=\"async\" class=\"wp-image-8883\" src=\"https:\/\/eastwind.es\/marketing\/wp-content\/uploads\/sites\/2\/2017\/10\/TBWAHelsinki_Biscuit_retailfidelisationprogramfordogs_03.jpg\" alt=\"\" width=\"890\" height=\"417\" srcset=\"https:\/\/eastwind.es\/marketing\/wp-content\/uploads\/sites\/2\/2017\/10\/TBWAHelsinki_Biscuit_retailfidelisationprogramfordogs_03.jpg 1600w, https:\/\/eastwind.es\/marketing\/wp-content\/uploads\/sites\/2\/2017\/10\/TBWAHelsinki_Biscuit_retailfidelisationprogramfordogs_03-768x360.jpg 768w\" sizes=\"(max-width: 890px) 100vw, 890px\" \/><\/a><figcaption id=\"caption-attachment-8883\" class=\"wp-caption-text\"><span style=\"color: #3366ff;\">Biscuit retail loyaly program for dogs. \u00a9 TBWA Helsinki.<\/span><\/figcaption><\/figure>\n<p>When a dog wearing Biscuit walks into a store, RFID readers recognize the dog, allowing the staff to give their four-legged customer exactly the kind of, personalized service the pet expects.<\/p>\n<p><strong><span style=\"color: #3366ff;\">A dog tailored gala for the launch<\/span><\/strong><\/p>\n<p>The IOT-gadget was launched on October 4th at the World Animal Day gala in Helsinki, Finland. The gala was an exclusive event for dogs and their owners. It contained tailor-made activity for the furry customers of Musti Group and celebrity dogs from social media, such as a bar, tasting menu, casino and nail trimming salon.<\/p>\n<p><span style=\"color: #3366ff;\"><strong>Image over the headline.-<\/strong> Biscuit retail loyaly program for dogs. \u00a9 TBWA Helsinki.<\/span><\/p>\n<p><span style=\"color: #3366ff;\"><strong><span style=\"text-decoration: underline;\">Related Eastwind links<\/span>:<\/strong><\/span><\/p>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/youtu.be\/Y51LsVyClC8\" target=\"_blank\" rel=\"noopener noreferrer\">Biscuit retail loyalty program for dogs (how it works) -video-<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Conceived by TBWA Helsinki for Musti Group, Biscuit is a small smart device that uses RFID technology to provide dogs a five star in-store experience. \u201cThese days a lot of pet supply brands claim to do things for the dogs but behave otherwise. There are 650 000 dogs only in Finland, so it\u2019s about time &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/eastwind.es\/marketing\/en\/get-to-know-biscuit-the-first-retail-loyalty-program-for-dogs-in-the-world\/\"> <span class=\"screen-reader-text\">Get to know Biscuit, the first retail loyalty program for dogs in the world<\/span> Leer m\u00e1s &raquo;<\/a><\/p>\n","protected":false},"author":8,"featured_media":8885,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[4],"tags":[6359,6363,6361,6362,6360],"yst_prominent_words":[],"_links":{"self":[{"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/posts\/8882"}],"collection":[{"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/comments?post=8882"}],"version-history":[{"count":0,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/posts\/8882\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/media\/8885"}],"wp:attachment":[{"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/media?parent=8882"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/categories?post=8882"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/tags?post=8882"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/eastwind.es\/marketing\/wp-json\/wp\/v2\/yst_prominent_words?post=8882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}